Privacy Policy

At Outlifting, we're committed to protecting your personal data and maintaining the trust you've placed in us. This Privacy Policy explains how we collect, use, and protect your information. Our policies comply with the EU's General Data Protection Regulation.

What kind of data do we collect?

We collect various types of data from you when you interact with our website or services:

Personal Data: Name, email address, phone number, and any other personally identifiable information you provide through our application form, or mailing list sign-up.
Usage Data: Information about how visitors use our website, such as browsing history, search queries, and time spent on specific pages. We use a self-hosted GDPR-compliant analytics solution to track site visits. This privacy-first approach does not use any cookies to track you and your usage data is anonymised.
Payment Data: Payment information, when you make a purchase or payment through our website, is held and processed by our payment provider, Stripe.

How do we collect data?

We collect data from:

Website interactions: When you visit our website, we may automatically collect data about your browser type, operating system, screen resolution, and other technical information.
Contact form submissions**: We use the data you submit through our application form or mailing list sign-up to respond to your inquiries or provide additional information.
Payment processing: Our payment provider, Stripe, stores payment information securely to process transactions.

How do we use the collected data?

We use your data for:

Responding to inquiries: To answer your questions and provide support.
Improving our services: To enhance your experience, personalise content, and optimise website performance.
Marketing and promotions: To keep you informed about new products, services, and events.

How do we protect the data?

We take all reasonable measures to ensure the security of your personal data:

Data encryption: We use industry-standard encryption methods to protect sensitive information.
Secure servers: Our website uses the HTTPS secure protocol by default and is hosted on secure servers with up-to-date security patches.
Limited access: Only authorised personnel have access to user data.

How long do we store data?

We store data for as long as:

Required by law: To comply with applicable laws and regulations.
To improve our services: For a reasonable period, typically until you request deletion or update your preferences.
For marketing purposes: Until you opt-out of receiving emails or promotional materials.

Your rights

As a user, you have the following rights:

Right to access: You can request access to your personal data at any time.
Right to correct: You can update or correct inaccurate information.
Right to delete: You can request deletion of your personal data.
Right to opt-out: You can choose not to receive emails, promotional materials, or other communications.

If you have questions about our Privacy Policy or concerns about your personal data, please contact us:

Email: hello@outlift.ing

Address: Calle Doctor Agustín Millares Carló 2, Puerta 170, 35100 Maspalomas, Las Palmas, España

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Your continued use of our website constitutes your acceptance of any updated terms.

Privacy Policy

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